Refund Policy

Refund Policy

At Dooms Web Solutions, we are committed to delivering high-quality digital services and ensuring client satisfaction. This refund policy outlines the conditions under which refunds may be granted, providing transparency and peace of mind for our valued customers.

Eligibility for Refunds

1. Non-Delivery of Services

If we are unable to deliver the agreed-upon services within the specified timeline, you will be eligible for a full refund.

2. Services Not as Described

If the services rendered are substantially different from what was initially promised or agreed upon, you may request a refund based on a fair review.

3. Cancellation Prior to Project Start

If you choose to cancel the service before work begins, a 100% refund will be issued.

Refund Process

1. Submitting a Refund Request

To initiate a refund, please contact our support team via email at info@doomsweb.com or call us at +91-9236989203 within 30 days of service delivery. Be sure to include your order ID and a detailed explanation of the issue.

2. Evaluation and Response

Our team will carefully assess your request and respond within 5 business days. If your refund is approved, the payment will be processed within 10 business days.

3. Refund Method

Approved refunds will be credited to the original method of payment. Please note that actual processing times may vary depending on your financial institution.

Exceptions to Refunds

Partially Completed Projects
If a project has been partially delivered, a partial refund may be granted based on the work completed.

Client-Caused Delays
Refunds are not applicable in cases where delays are due to the client’s failure to provide necessary inputs, approvals, or communication.

Promotional Services
Services booked under promotional or discounted offers may have special refund conditions. Please refer to the specific terms associated with the promotion.

Contact Us

For any questions or concerns regarding our refund policy, please get in touch with us at:
📞 +91-9236989203
info@doomsweb.com